Brand Ambassador

Title:

Brand Ambassador

Reports To:

Program Manager

Role Overview:

Represent Tennessee Urban Outdoors, Inc. (TUO) either in-person, via video call, or by telephone to manage relationships and TUO activities in an effort to increase participation and community presence. A successful candidate will be enthusiastic, experienced, and professional in both verbal and nonverbal communication. You will communicate the value of our program and services to residents, track resident feedback, and represent the TUO at various business, community, and government-related activities.

Responsibilities and Duties:

• Familiarize yourself with TUO’s mission, vision, and goals.
• Set up, manage, and break down TUO vending table(s) at scheduled events.
• Educate residents, sources, and media about the TUO’s program or services.
• Collect contact information from new contacts at activities and send contact information to TUO.
• Create website and social media content in order to drive brand awareness and attract new participants.
• Build relationships with local business, government, and community leaders and organizations
• Take pictures and videos during scheduled activities and send pictures to TUO.
• Monitor resident feedback and escalating complaints to the organization.
• Input new contacts in TUO CRM system.
• Attend training that is designed to help with professional and personal branding.
• Maintaining a positive image of the brand at all times.

Qualifications

• Experience in sales and marketing is a plus.
• Experience in customer service is a plus.
• Excellent verbal and written communication skills.
• Friendly, approachable, and outgoing personality.
• Working knowledge of social media platforms and tools.
• Adaptable with the ability to prioritize tasks.
• Ability to travel.